Cathay Cargo upgrades courier solution with innovative features

Cathay Cargo has refreshed its Cathay Courier solution for urgent, small shipments and has added transparency to its existing features of speed, guaranteed capacity, dedicated handling and customs clearance.  Cathay Courier offers businesses speed, flexibility and access to the wider Cathay network for their shipments with high priority for “flown as booked” assurance. It can either be an airport-to-airport solution or with first and last-mile collection and delivery as required.  There is also real flexibility with a booking window that closes 240 minutes before departure. The acceptance window for documents and shipments of up to 32kg closes 90 minutes before the flight takes off, while shipments can be retrieved 90 minutes after wheels down. As part of the refresh, Cathay Courier now features greater visibility for customers who require piece level details, offering enhanced track-and-trace options to customers during the shipment journey. This makes it ideal for high-value or bespoke e-commerce shipments, personal effects and documents. The Cathay Courier solution is offered in partnership with Linex, Cathay Cargo’s exclusive general sales agent. Linex is part of the Lenton Group, which has global expertise and experience in courier and cross-border e-commerce shipments. As well as dedicated acceptance procedures and customs handling, including its own customs lines, the solution can also offer first and last mile collection and delivery if required, while flights benefit from Cathay’s extensive network and frequent schedules. Cathay Cargo has been able to add this piece-level tracking benefit by integrating systems with Linex. This will greatly enhance tracking when shipments are in Cathay Cargo’s care. Customers will be able to track shipments on the Linex systems at piece level, or at air waybill level on the Cathay Cargo website in the usual way.